Twitter Remains Broken

Aleen Mean on the changes coming to Twitter:

Today Twitter, the microblogging service dedicated to making sure that people can easily be harassed without repercussion, announced some changes they’re planning on rolling out over the next few months. True to their mission, these new features are sure to promote not only harassment, but spamming from both malicious accounts and #brands trying to #engage their audience.

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Time and time again, we’ve been told that the company is working on making things better for targets of harassment. What we see, however, are half-baked enhancements designed to make the service more appealing to advertisers and attempts at enticing new users. Many people have suggested changes they could implement to curb abuse. For example, Randi Lee Harper’s list of suggestions from earlier this year is still on-point.

I know that Twitter is a huge company and that the people who are spending their time and energy on these new features aren’t necessarily the ones who would work on anti-abuse tools, but it’s clear that the company’s leadership is unwilling to actually act.