Microsoft just announced a new laptop Surface device, it’s $1000 and comes with an intentionally broken version of their Windows 10 operating system. Matt Weinberger:
The one thing to know is that the Surface Laptop is the poster child for Windows 10 S, a new version of the operating system that Microsoft says is more streamlined and secure — and offers better performance and battery life — than the standard Windows 10.
The trade-off for those perks is that Windows 10 S won’t let you install any software that’s not from the Windows Store app market, which means that, at the very least, you wouldn’t be able to install the Google Chrome web browser.
If you’re not down with that, Microsoft will let you switch any Windows 10 S computer, including the Surface Laptop, to the regular Windows 10 Pro for a one-time $49 fee — less if you’re on a tablet or something else with a smaller screen. But if you do that, Microsoft says, it can’t guarantee you’ll get the improved battery life and performance.
$50 to fix the operating system on a $1000 laptop! This loses all of the benefits of Microsoft’s touch-enabling of their operating system, and I wouldn’t recommend that anyone buy one of these devices.
There’s a comparison to be made here to the iPad, but I don’t think that works out. The iPad was always locked to an app store, this version of Windows 10 is more like Windows RT. RT was the version of Windows for ARM-processor based Surface devices that couldn’t run x86 applications. It was based on Windows 8, limited to apps from Microsoft’s app store, and a few custom applications they produced outside of it like Office RT.
Windows RT was shitcanned because nobody wanted that environment, so this is another attempt at the same thing but based on Windows 10.
Twitter readers will know that about 6 months ago my Windows 10 user account became unable to access any Windows 10 functions that require a Microsoft account. That’s their app store, the Xbox app, and so on. I get this error whenever I try to log in to my Microsoft account on that Windows 10 user account:
That “Send feedback” link is the only other option besides cancelling out and giving up in the dialog that Windows gives you when your login fails. “Send feedback” takes you to the Windows 10 Feedback Hub app, which, wouldn’t you know it, requires a login:
Depending on how their bug reporting works in Windows, they’ll never see any user feedback about this issue because you can’t report it directly to them through the tools that you’re giving as a Windows 10 user. Can you imagine if a Surface laptop user had this same problem on Windows 10 S? They would be furious, they couldn’t get new applications from the Windows app store.
My story got worse.
I contacted Microsoft’s Windows support team over their text support chat to get assistance with the problem after spending a few hours looking into it. After going through a few different options to debug the problem their technical support agent offered to remotely access the computer and try to resolve the issue.
The agent accessed the computer and we went through a few troubleshooting steps and then asked me what the two-factor authentication on my Microsoft account was. After I explained it, he started using Google’s search engine to research two-factor auth in my web browser.
He loaded up a Google help page that explained how their two-factor authentication system works for users.
Support agents are supposed to research problems with their computers, not the one requesting support, and Google’s help pages aren’t going to be very useful for understanding Microsoft’s two-factor solution.
That’s all very strange, but it gets better. The Microsoft support agent then disabled two-factor authentication on my Microsoft account without asking if that was OK to do first.
It’s a reasonable step to figure out if the problem with the Microsoft account logging in to Windows 10‘s app store and other functionality is the extra step in two-factor authentication, but disabling the option on the Microsoft account puts that user at risk. Almost worse was that at no point did the Microsoft support agent remind me to re-enable two-factor auth.
Finally, the support agent gave up and gave me the only option of creating a new Windows 10 user account. That is not a good solution.
I know what I would think if I were reading this, “That’s not Microsoft support!” It certainly was. They called to apologize a few days after I contacted Microsoft through a different channel with a complaint about what happened.
Still can’t log in to my Microsoft account with that Windows 10 user account.
I’m fortunate enough to be technically literate and comfortable with downloading applications manually, but a Windows 10 S user whose computer has this bug is just left with a completely broken computer unless they make a new user account or pay the $50 ransom Microsoft is charging to get access to the rest of their computer’s functionality. Unless that ransom is payable through the Windows app store, in which case they’re shit out of luck.
Kevin Gammill: With the Creator’s Update and Game Mode right now, we’re primarily focused on biasing the game versus the rest of the operating system, from a GPU and CPU perspective. So for some of the other system resources, we can get into a roadmap discussion on the next call, but really right now Game Mode is about biasing the game from a GPU perspective so it gets more of the cycles if it’s in the foreground, and from a CPU perspective both biasing to get more CPU cycles as well as avoiding what I’ll call thread contention for the game.
At any time a user can call up the Game Bar and enable Game Mode for any title or game they would like. That’s kind of option one. And then at the same time we will have what we call kind of an approved list or whitelist of games that we feel super-comfortable about and we want to enable out of the gate.
Kind of the way I look at it is that any increase is a benefit, without question. Even it’s as low as, say, a 2% increase in framerate, if you’re running a hundred frames per second, I will take those extra two frames per second without question.
This is a strategy for getting gamers to switch to Windows 10 and use the built-in game bar overlay for a possible 2% increase in framerate, or a slightly more stable framerate overall. A framerate increase at all is very unlikely, because driver developers at Nvidia and AMD are already very focused on that. I wish the interview addressed the system rebooting in the middle of a game for updates, because that is a real problem for people playing games on Windows today.
Windows 10 has been out for a year as a free upgrade from Windows 7, 8, and 8.1. Excepting some hacky workarounds the upgrade is no-longer available for free to users. Brett Howse has an article with the major changes that are available today in the Windows 10 anniversary update.
The biggest feature for me is the awkwardly named Bash on Ubuntu on Windows. Microsoft has a long history of picking poor names for their UNIX subsystems including the awkwardly named Services for Unix. Services for Unix was Microsoft’s hedge of interoperability to please third-party businesses, but it was always hindered by Microsoft’s desire to compete with Linux. The options to install and update applications were limited to what you could compile because SFU didn’t include any kind of package management system. The only choices left were either shelling out to a Linux machine, cygwin (which is a huge pain in the ass), dual-booting, or installing Linux in a virtual machine.
Bash on Ubuntu on Windows been available in a preview form to beta testers (Windows Insiders) for a while, it’s a more complete version of command-line utilities and an environment you would commonly get on a Linux desktop or server developed with Ubuntu‘s owner, Canonical. Though you still have to jump through some hoops to install it, it’s very promising that BoUoW includes Ubuntu’s package management system and native Linux command-line utilities that haven’t been recompiled for Windows.
I hope this extends to GUI applications some day, but the focus for Microsoft this time is on attracting developers.
Last week, Microsoft silently changed Get Windows 10 yet again. And this time, it has gone beyond the social engineering scheme that has been fooling people into inadvertently upgrading to Windows 10 for months. This time, it actually changed the behavior of the window that appears so that if you click the “Close” window box, you are actually agreeing to the upgrade. Without you knowing what just happened.
Previously, closing this window would correctly signal that you do not want the upgrade. So Microsoft didn’t change the wording in the window. It didn’t make an “Upgrade now” button bigger, or a non-existent “don’t ever upgrade” button smaller. It pulled a switcheroonie. It’s like going out to your car in the morning and discovering that the gas pedal now applies the brakes, while the brake pedal washes the windshield. Have a fun commute!
The violation of trust here is almost indescribable. It’s bad enough that Microsoft has been training Windows 7 and 8.1 users–i.e. most Windows users–to not trust Windows 10 because of this horrible, unstoppable advertisement. But now they will not trust their own sanity because all they’ll remember is that they dismissed the advertisement by clicking the Close windows box. Why on earth did Windows 10 just install on my PC?!?
If you want to skip the waiting line to force the Windows 10 upgrade from 7 or 8 today, follow this link and click the buttons. I did this successfully on both a laptop that runs Windows 7, and one that runs Windows 8.
Windows 10‘s privacy settings very much need to be frowned at. Essentially: unless you pay close attention to the fluffy options offered when you first install Microsoft’s new operating system, it’s going to quietly track your behaviour and use it to fire targeted ads at you, as well as keeping tabs on your location history, data from messages, calendars, contacts and God knows what else. It is a bit scary, despite coming off the back of Microsoft’s own pledge to offer ‘real transparency’. You may or may not be OK with this yourself, but in any event at least some of this stuff can be turned off after the fact. I’ll explain how to do that below.
There’s a whole list of things you may want to do in Alec’s article. I disagree with his suggestion to stop using a Microsoft account for login, it’s a great feature that certain settings are shared between my laptop and desktop Windows installations, Cortana is similarly useful, but everything else is sound.
Additionally, the peer-to-peer sharing of Windows updates is gross just like the Blizzard updater and should be disabled.
To disable p2p sharing of Windows updates, do this:
Go to the Settings program from the start menu:
Click Update & security on this screen:
Click Advanced Options:
Click Choose how updates are delivered:
Click the first toggle option and set it to off:
Now your computer won’t share updates with others.
About a month ago I moved my desktop Windows installation to the Windows Insider Preview Program, which gets you an early and unfinished version of Windows 10. Tomorrow the first regular Windows upgrades to 10 will begin.
Kind of like Chrome’s different update channels, there are two different paths in the preview program. The different update channels, or paths, or rings as Microsoft likes to call them determine how quickly you’ll get updates and in what condition they’re in and exactly how broken you’d like your machine at any time.
I chose the default slow ring because I’d rather my gaming computer’s operating system wasn’t completely broken during my preview program experience, just somewhat broken.
That is exactly how I ended up with a fairly broken Windows 10 installation the first night where I could use it for maybe ten minutes before a giant error message was displayed telling me that I had to log out immediately. This message would go away if I rebooted my computer. Logging out just made it happen again the next time I logged in. This is just the nature of pre-release software. When I next updated to a newer pre-release version of Windows 10, no more errors for a while.
Well, I did have to reinstall the Visual Studio C++ redistributable files manually so that Logitech’s awful gaming software could run at start-up, but that wasn’t a system-ending disaster like the first prerelease I tried.
In Windows 10 there are now just two Windows Update settings for how updates are delivered to your computer and neither of them lets you choose if you want the updates downloaded and installed. Towards the end of my pre-release Windows experience I ran into issues with Windows Update forcing new versions of Nvidia’s Geforce graphics driver. Despite having the driver for my video card installed manually through the Geforce Experience desktop program, Windows Update would attempt to install newer versions itself. Throughout this mess the driver would incorrectly choose which output to use and I would end up having to turn on my TV in order to regain control of my desktop. Not fun. There is a program that Microsoft offers to reject particular updates, it is not sufficient for resolving this issue as the next version that comes via Windows Update will need to be rejected as well. I would recommend that anyone who doesn’t want to run into this mess let Windows Update handle the driver installation for their video card and not install the driver manually. These issues may be resolved in the shipping version of Windows 10.
Everything else seemed to work fine once that was sorted out and my older games continued to work just as they had before. I’m about 40 or 50 hours into Fallout: New Vegas and it continues to run in Windows 10 just like it did in Windows 8.1.
But hey, there are new features in Windows 10!
When you clicked the Windows-logo button in Windows 8.1, or if you pressed a Windows key on your keyboard in 8 or 8.1, you would be removed from the familiar desktop and whisked away to the tiled application launcher called the start screen. This start screen felt more at home for the tiled phone and tablet apps that you could get from the Windows app store that nobody uses unless they’re on a phone or a tablet.
I don’t mind when interfaces change and provide some kind of progress. People get upset, but they usually adjust to it.
Though I didn’t agree entirely with the general sentiment, I understand why the start-screen replacing the start-menu put so many people off of Windows 8 and 8.1. The start-screen was just so unfamiliar. It never even made sense to keep calling this Windows when it was presented on a tablet or phone where you could only run one or two programs at a time. Overlapping and arranging applications is part of why the operating system could be called Windows in the first place.
In Windows 10, clicking the Windows logo in the lower left presents you with something that at first glance looks like a modern start menu. If you look a little closer you’ll see you’ve been fooled again. This is a hybrid start menu. In addition to adding the tiles from the start screen in a bizarre pop-up box that takes visual priority and space in the interface over your list of programs.
This is even worse than the start screen and feels like another step backwards from the company that couldn’t stick to their plans for the Xbox One.
At least on the start screen every tile and application icon wasn’t crowded together in a smaller visible area. Here, desktop programs are fighting with tiled applications for space. The programs in this new start-menu/screen hybrid are named similarly and only have slightly different icons from their desktop application counterparts. There are two versions of Skype here in bizarro land.
Do you have the desktop version of Skype already installed? The tile-lovers at Microsoft don’t care. They’ve stuffed a tile that looks confusingly similar to the regular Skype icon into this new franken-start-menu to confuse you even if you already have the desktop version installed. If you click this false Skype you’re presented with a simple screen encouraging you to download this terrible version. Don’t do it. It will be very confusing for anyone who isn’t technically savvy to upgrade to Windows 10 and try to launch Skype.
The only improvement to running these phone and tablet apps on your desktop in Windows 10 is that tiled apps are now windows. No more full-screen calculators on a 27 inch monitor unless you intentionally hit the maximize button. Finally, progress.
One actual improvement that I’ve been excited about since first hearing about it was the ability to stream games from my Xbox One to Windows 10.
Game streaming works very well if you can look past the image quality degradation in the process. Compared to the same image on my TV some extra compression artifacts and color banding were visible in this pre-release version of the Xbox streaming software. The only real disappointment is that you can’t use a mouse and keyboard to play the Master Chief Collection. Instead you can use either a gamepad plugged into your desktop or the wireless gamepad going to your Xbox One to control streamed games from your Xbox One. With a kid on the way I can see this as a useful feature for when the little one is watching cartoons and mom or dad need to go hunt some aliens.
I had some fun playing Halo 3: ODST again, but it would be better if original Xbox, 360, and One games just worked on Windows 10 machines without relying on streaming. Emulator authors are already workingon it, but haven’t been as successful as authors of emulators for older consoles.
Another new feature is the ability to record your desktop computer gameplay and share it via the Xbox app. You would be better served by using the Open Broadcaster Software instead. You’ll notice a pattern here. These new gaming features feel like more insincerity from what should be the most successful computer gaming platform in the world. Instead of Windows 10 gaming improvements, these feel like the Xbox console encroaching into Windows territory just like with the old Games for Windows Live system.
Perhaps DirectX 12 will be useful in this regard, but without any games that require it I can’t say that it helps today. Microsoft touts that it will improve performance for games that are limited by the CPU today. My understanding is that games are more limited by the GPU if you have a discrete graphics card already. So, I guess it might help out the Surface devices. Hooray for them. Even Microsoft’s Xbox spokesperson Larry Hyrb can’t come up with more than DirectX 12 when describing the actual upgrades in 10 for gamers.
The only exclusive gaming experience in Windows 10 at launch will be Minecraft:Windows 10 Edition. If nothing else, Microsoft is excellent at creating the most ridiculously long names for products. I can’t speak to the quality of Minecraft: Windows 10 Edition, it wasn’t included in the preview program and will be a beta when it is released on the same day as Windows 10. This version of Minecraft will be free to those who already have purchased the game directly from Mojang’s website. The main upgrade to this version appears to be that it won’t require Java. Which is good, because Java in 2015 is awful.
Cortana is another new feature in Windows 10. Named after the Halo video game character, she is supposed to be like Apple’s Siri, but a little bit more conversational and unfortunately she seems more likely to boot you off to Microsoft’s Bing web search. Like Apple’s “Hey, Siri,” you can have Cortana listen for the catch-phrase “Hey, Cortana” and then she will then keep listening for a command of some kind which is handy when you quickly want to check the weather before heading out.
I just spent a few minutes playing a movie guessing game with Cortana, it’s fun up until she misinterprets what I’m saying and launches a movie editing program.
Surprisingly, that is pretty much it for front-facing new features in Windows 10 that I care about. There are new versions of Microsoft’s web browser, music, e-mail, calendar, and photo programs but I don’t do anything besides playing games on Windows. All of my work is on my Macbook Pro.
I did briefly try out the new e-mail and calendar programs, but they’re from bizarro tile land, and not terribly useful. The mail app can’t seem to display a unified inbox when you have multiple accounts, so I suppose that feature is reserved for the desktop Outlook program. Outlook 2013 still prompts you to enter the password your Internet Service Provider gave you when you go to set up your first e-mail account. Even the least tech savvy people have learned their lessons from moving ISPs and losing their e-mail at one time or another and won’t make the same mistake again. At least the new mail app properly understands how to configure a non-Outlook server account. Outlook 2013 did not understand any of my non-outlook server e-mail account and was confused by the idea that it should support them. I was eventually able to get an account into it in order to compare it with the new Windows 10 mail app and would not want to repeat the experience. Stick with web-mail or the Windows 10 mail app.
There are performance improvements in Windows 10. I don’t have any interest in benchmarking them, but they’ll be doubly improved for anyone who rejected Windows 8 or Windows 7. Start-up times in particular are faster for anyone coming from Windows 7 and the desktop was as speedy and responsive as it should have been, even in the pre-release version of Windows that I was using.
Overall, I feel like Windows 10 is not as big an upgrade to 8.1 as it might have been if Microsoft hadn’t been held back by the start-screen grumblings from desktop users. It is still an important step for users who didn’t upgrade to Windows 8 and 8.1 from the unsupported WindowsXP or Windows 7, but it feels like 10 could have been more if Microsoft had continued down whatever path they were going in Windows 8. Microsoft continues to be freightened of torpedoing legacy compatbility and moving on. Even their advertising copy for Windows 10 reads: